Your business logic, hosted with WhatsApp
Run order lookups, booking logic, and data transformations in Kapso functions. Call them from workflows or agent tools, with hosting and execution logs in the same project.
A 360dialog alternative for WhatsApp developers
Build WhatsApp into your app with AI agents, workflows, and an embedded inbox. Start free and add your own code.
More included from your first project
Build WhatsApp into your app with an inbox, AI agents, workflows, and hosted custom code in one place.
An embedded inbox from day one
Embed a ready-made WhatsApp inbox in your product on any plan, including Free. Let your team read conversations and take over from automation without building the messaging interface.
MCP access on every plan
Use the CLI, MCP server, and Skills with Claude, Codex, or Cursor from your first project. Kapso Agent can also help build workflows and investigate problems inside Kapso.
Automation included from Free
Create unlimited AI agents and workflows on every plan. Connect agent tools to your backend, and use branches and waits to control conversations.
Connect your customers’ numbers
Let customers connect their own WhatsApp accounts through setup links or embedded signup.
Bring in your whole team
Invite unlimited team members. Let people take over from agents and workflows with the conversation history ready, so customers can continue where they left off.
What’s included with Kapso
See which features come with each plan.
| Feature | Plan |
|---|---|
| Kapso Agent, CLI, MCP server, and Skills | Every plan |
| Unlimited AI agents and workflows | Every plan |
| Unlimited team members | Every plan |
| Embedded inbox | Every plan |
| Sandbox and unlimited API requests | Every plan |
| Serverless functions and logs | Every plan |
| Customer onboarding | Every plan |
What you pay for
Kapso charges
Start free with the inbox, agents, workflows, and developer tools included. Upgrade for more messages, numbers, and features. Sent and received messages count toward your plan.
See pricing →Meta message fees
Meta charges separately for messages based on their type and the recipient’s country. Use the calculator to estimate these fees.
Calculate your costs →Move from 360dialog to Kapso
Try your conversation flow in the sandbox. Before moving your production number, check migration eligibility and plan your API and webhook changes.
Frequently asked questions
Why choose Kapso over 360dialog?
Build and run your WhatsApp integration in one project. Kapso includes an embedded inbox, AI agents, workflows, and MCP access from the Free plan, plus hosted functions for your custom logic. Spend less time setting up infrastructure and more time building your product.
Can my team take over from AI agents?
Yes. Use the shared inbox to read the conversation and take over from agents or workflows. Embed the inbox in your own app and invite unlimited team members, so your team can help customers with the conversation history ready.
Can I connect my existing WhatsApp number?
It depends on your setup and Meta’s rules. Check who owns the number and account, and make sure you have admin access. Eligible WhatsApp Business App numbers can stay in the app while using Kapso through coexistence. If your number uses another provider, ask Kapso to check how to move it first.
What should I check before switching from 360dialog?
Check who owns your account and number, whether the number can move, and which templates you can keep. Review billing and update your API and webhook code. Test messages, replies, and handoff to your team before switching. Moving is not automatic, and there may be downtime.
How do Kapso charges and Meta fees work?
Your Kapso plan includes a set number of messages and other usage limits. Meta message fees are separate. Depending on your account setup, you pay those fees with Kapso credits or directly to Meta. Check the pricing page and billing docs for current rates and any extra fees.
Can I test Kapso before connecting a production number?
Yes. Every plan, including Free, has a shared sandbox. Register your phone and send the activation code to start testing messages, webhooks, workflows, and agents. Sending and syncing templates need a production number, so test those before launch.
Add WhatsApp to your app
Create a project and try the sandbox with your phone. Connect a production number when you are ready to go live.